I have to use technology on a daily basis, but ‘tech savvy’ isn’t a label anyone is likely to give me any time soon. The truth is that I often put off buying stuff I would probably enjoy and benefit from because I can’t be bothered setting it up or learning how to use it. That’s why I was interested in ENJOY, a service which offers home visits with technology purchases to get new equipment up and running.
The California-based business has partnered with some of the biggest tech brands in the world to offer customers a free hour long session at home with an ENJOY expert, to help them get any purchase up and running.
AT&T is the first company to offer ‘ENJOY’ visits. The ‘ENJOY’ expert will hand-deliver a purchase, unpack it, guide the customer through its features and help them get the most out of their new product. Other brands, including Boosted, DJI, GoPro, HP, Lenovo, Sonos, and Specialized Bicycles have also signed up and will be integrating ENJOY’s service soon.
All ENJOY experts are highly trained, work on a freelance basis and can choose their own schedule using ENJOYs proprietary app.
I’d love someone to bring this business model to the UK. You might not be ready to do this on a National scale, but if you have tech skills, how about partnering with a local retailer to begin with, and see how it goes?